Shipping & Returns

1. Shipping Information

We ship orders from Slovenia. Shipping options and costs are displayed at checkout before completing your purchase.

All prices on our website are listed in EUR.

2. Order Processing

Orders are typically processed within 1–3 business days. During busy periods, holidays, or promotional campaigns, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

3. Estimated Delivery Times

• Slovenia: approximately 1–3 business days
• European Union: approximately 3–10 business days
• International destinations: approximately 7–21 business days

Delivery times are estimates and may vary depending on courier delays, customs procedures, holidays, weather conditions, or other circumstances outside our control.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and the selected shipping method.

If free shipping promotions are offered, the minimum order value and conditions will be clearly shown on the website.

5. Customs and Import Taxes

Orders shipped outside the European Union may be subject to customs duties, import taxes, or other local fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product or shipping price.

6. Incorrect Address or Unclaimed Packages

Customers are responsible for providing accurate shipping information when placing an order.

If a package is returned to us due to an incorrect address, failed delivery attempt, or failure to collect the parcel, additional shipping charges may apply before the order can be re-shipped.

7. Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at:

Email: bd.bad.decisions@gmail.com

Please include your order number and clear photos of the issue so we can investigate and provide an appropriate solution.

If the item is confirmed to be damaged, defective, or incorrectly shipped, we will cover the return shipping cost and offer either a replacement or a refund.

8. EU Right of Withdrawal

If you are a consumer located in the European Union, you have the legal right to withdraw from your purchase within 14 days without providing any reason.

• The withdrawal period expires 14 days after you receive the goods.
• You must notify us of your decision to withdraw before the withdrawal period expires.
• You must return the goods within 14 days after informing us of the withdrawal.
• The customer is responsible for return shipping costs unless the item is damaged, defective, or incorrect.

We may withhold reimbursement until we have received the returned goods or proof that they have been sent.

9. Voluntary 30-Day Return Policy

In addition to your statutory consumer rights, we offer a voluntary return policy allowing returns within 30 days of delivery.

• Items must be unworn, unused, unwashed, and returned with original tags attached.
• If you wish to return an item because you changed your mind, do not like the product, or ordered the wrong size, you are responsible for the return shipping costs.
• If the item is damaged, defective, or incorrect, we will cover the return shipping costs.
• Original shipping costs are non-refundable unless required by law.
• Items marked as final sale may not be eligible for return.

10. Refunds

Once the returned item has been received and inspected, approved refunds will be issued to the original payment method.

Refund processing times may vary depending on your bank or payment provider.

11. Contact

If you have any questions regarding shipping or returns, please contact us:

Bad Decisions
Email: bd.bad.decisions@gmail.com
Address: Mala vas 105a