Privacy Policy

1. Who We Are

This Privacy Policy explains how Bad Decisions ("we", "our", "us") collects, uses, and protects your personal data when you visit our website, place an order, contact us, or otherwise interact with us.

Data Controller:
Bad Decisions
Legal name: Bad Decisions
Address: Mala vas 105a
Email: bd.bad.decisions@gmail.com

2. Personal Data We Collect

Depending on how you use our website, we may collect the following categories of personal data:

• Identity and contact information: name, email address, phone number, shipping address, billing address
• Order information: products ordered, order value, order history, delivery details, returns and refunds
• Payment information: payment status and limited transaction details. Full card or payment credentials are processed by our payment service providers and are not stored by us
• Account information: login details and account preferences, if customer accounts are available
• Communication data: messages, emails, support requests, and other correspondence you send to us
• Technical and usage data: IP address, browser type, device information, pages visited, and website interaction data
• Marketing data: your communication preferences and whether you consented to receive marketing messages

3. How We Collect Your Data

We collect personal data:

• directly from you when you place an order, create an account, subscribe to updates, or contact us
• automatically when you use our website through cookies and similar technologies
• from service providers involved in payments, shipping, fraud prevention, or website analytics

4. Why We Use Your Data and Legal Bases

We use your personal data only where we have a valid legal basis to do so.

• To process and deliver your order — performance of a contract
• To communicate with you about your order — performance of a contract
• To provide customer support and handle returns or complaints — performance of a contract and compliance with legal obligations
• To keep accounting, tax, and legal records — compliance with legal obligations
• To prevent fraud, abuse, and security incidents — legitimate interests
• To improve our website, services, and customer experience — legitimate interests or consent where required
• To send marketing emails or promotional messages — your consent where required by law
• To use non-essential cookies, analytics, or similar technologies — your consent where required

5. Sharing Your Personal Data

We do not sell your personal data. We may share your data with trusted third parties only where necessary, including:

• payment service providers
• shipping and delivery companies
• website hosting and technical service providers
• analytics, marketing, and advertising partners, where applicable
• professional advisers such as accountants, lawyers, or auditors
• public authorities or regulators where required by law

These parties process data only as necessary for their services and under appropriate legal and contractual safeguards.

6. International Transfers

Some of our service providers may process personal data outside the European Economic Area. Where this happens, we take steps to ensure that appropriate safeguards are in place in accordance with applicable data protection law.

7. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including to fulfil orders, provide support, comply with tax and accounting obligations, resolve disputes, and enforce our legal rights.

Different categories of data may be kept for different periods depending on the purpose and legal requirements.

8. Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember preferences, measure performance, and understand how visitors use our website.

• Strictly necessary cookies help the website function properly and do not usually require consent
• Analytics cookies help us understand website usage and may require consent
• Marketing cookies may be used to measure campaigns or personalise advertising and generally require consent

You can manage your preferences through your browser settings and, where available, through our cookie banner or consent tool.

For more information, please read our Cookie Policy.

9. Your Rights

Subject to applicable law, you may have the right to:

• request access to your personal data
• request correction of inaccurate or incomplete data
• request deletion of your data
• request restriction of processing
• object to certain processing
• request portability of the data you provided to us
• withdraw consent at any time where processing is based on consent
• lodge a complaint with the competent supervisory authority

To exercise any of these rights, contact us using the details in this Privacy Policy.

10. Marketing Communications

If you subscribe to our newsletter or consent to marketing, we may send you promotional emails about our products, launches, or offers.

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in the email or by contacting us directly.

11. Data Security

We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or unauthorised access.

However, no internet transmission or storage method can be guaranteed to be completely secure.

12. Children’s Privacy

Our website is not intended for children under the age required by applicable law to consent to data processing. We do not knowingly collect personal data from children where such collection is not legally permitted.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the “Last updated” date will be revised accordingly.

14. Contact Us

If you have questions about this Privacy Policy or want to exercise your data protection rights, please contact us at:

Bad Decisions
Email: bd.bad.decisions@gmail.com
Address: Mala vas 105a